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How To Create An Endless Supply Of Content That Your Audience Will Love

Have you run out of ideas of what to say on your Facebook Page? Has Twitter got you in knots because you’re (frankly) bored, and have hit a content brick wall? Does Periscope leave you cold and Blab with hairs standing up at the back of your neck?

Fear not my friends. There is a simple solution.

My best guess is that you have forgotten who you are talking to (or want to talk to for that matter). In fact, I would lay my bets that you haven’t even thought about WHO you are writing for. Your main driver to date has more than likely been, “What can I share about me? What’s interesting enough about me to share?”

Can I let you in on a secret (that’s not so secret)? It is NOT about you.

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Identify Your Avatar

The reason you are stopped in your tracks with producing content for your blog, social media channels and indeed, more than likely for your email marketing - is because you have either forgotten - or never formulated your Avatar.

Identify Your Avatar

And no, I do not mean the blue people from the big James Cameron blockbuster. (But how cool would that be!)

An Avatar - or Persona - or Ideal Target Audience - is the one person you are writing a specific piece of content for. Once you nail that, and I mean properly nail that, the content just flows and flows.

Follow my 5 Avatar Tips below and I promise your content will be overflowing.

TIP #1: Get to know your Avatar like he/she is your best friend

Write out exactly who your ideal target audience is - you may have a few different audiences who you target (to perhaps align with different services or products) - choose one to start with.

Answer these few questions about your Avatar:

  • How old is your Avatar?
  • What is their home life like?
  • What car do they drive and where do they live?
  • How much do they earn?
  • What traits do they have - that are interesting to note?
  • What hobbies do they have?
  • What does their typical day look like?
  • Who do they hang out with?
  • Where do they hang out? (Virtual and physical places)

Colour this picture in as much as you can - so you can tell the story of your Avatar like they are a person standing in front of you.

Once you are done - name your Avatar.

Let’s call him Robert for the sake of this exercise.

(Mmm…I should have found a male blue person image.)

If you need more help on this score - I highly recommend listening to Amy Porterfield’s Podcast on this subject: “Are you Repelling or Attracting Your Potential Customers?” Amy interviews Jasmine Starr who introduces us to her Avatar called Elle. You really feel like Jasmine is talking about a close friend of hers. This drives her every move when shaping anything for Elle.

TIP #2: Map out what your Avatar likes, wants, desires and needs

This is a fun exercise - so literally draw it out. (Get out those coloured markers and highlighters). Start with your Avatar’s name in a circle in the middle of your paper and then move branches outwards from the centre (like a mind map or huge spider).

Things to consider:

  • Does Robert have any daily / weekly / annual challenges?
  • Weaknesses - what knowledge is Robert lacking to get a certain task or job done?
  • Strengths - what are the tasks or skills that Robert is really good at?
  • How does Robert make decisions about selecting who he works with?
  • What or who influences him in the workplace?
  • What or who influences him outside of the workplace (that you know of)?
  • What is the one thing he really desires?
  • What is his burning need (might be linked to his challenges)?
  • What gets him up in the morning?
  • What keeps him up at night?
  • What kind of language does Robert use? (What words or phrases does he use frequently? Are there specific terms he uses because of his industry / what does he call his staff, customers and products?)

And anything else that springs to mind…

Note it down - don’t stop until everything you know about Robert is on the paper.

Map Out Your Avatar with a mind map or spider diagram

TIP #3: Identify themes

From your very detailed understanding of Robert’s lifestyle and his needs and wants - you should be able to stand back from your map of him and clearly identify themes.

These themes will give you a content plan for next 12 months to work from. Your themes could look something like this:

  • Robert’s challenges are: 1,2,3,4
  • What Robert is really good at, but could do with the resource to do even better is: 1,2,3,4
  • Robert is lacking these things to move his business to the next level: 1,2,3,4
  • How you can help Robert is in the following ways: 1,2,3,4 (use his words to describe his needs)
  • These are the measures that Robert uses to select suppliers/providers: 1,2,3,4 (and you position your solution-based blog post on the ‘measure’ - turn the subject around on how you fulfil or deliver on that measure)

TIP #4: Flesh it out

Take one of the items within each theme and flesh it out completely. So, for example, in the Challenge Theme above, let’s choose Item 1 from the first point that you listed.

Let’s say that Robert’s biggest challenge is recruiting the right team members to help him deliver a quality service to his clients. You are a specialist recruitment consultant. Your piece of content (preferably a blog post) is going to talk about or be positioned as follows:

  • Providing a ‘lay-of-the-land’ of what it feels like to have the wrong team in place (all the extra pressures, extra management time, losing other great staff members because of a bad team member; having a long standing client say they will need to go elsewhere; etc.)
  • Provide practical guidance on how to take control of such a situation - bold, but sensitive advice on how to take the reigns back and how to put good, solid performance management processes in place. Research the correct HR advice (if you don’t know it) and give a general framework to follow.
  • Include a sentence now and then about how you have helped a client in a similar situation resolve this specific issue. Very subtly - do not bolster yourself at all…just relate a story within your story.
  • Close the piece with some compassionate advice and an offer to converse with you, if the reader is experiencing this issue in their business. Give them a private way to communicate with you (email) as well.

Now you can do this for every one of the items you have in TIP #3.

Can you see that you will have at least 20 bulky blog posts out of that?

TIP #5: Vary the format, method and delivery

Now take the meaty blog post you have written above - and slice and dice. Take parts of that blog post and do things like:

  • Run a Facebook Live Q&A session on that subject and invite participants to ask questions about that issue
  • Co-host a Blab session with an HR professional who specialises in assisting clients in dealing with difficult staff members. Promote this to your existing clients, as well as across your other social media channels to get an audience to watch, listen and have their questions answered
  • Create about 4 different graphics and images around statistics on this specific issue and perhaps some quotes from successful business people who have been quoted on this specific subject. Create the images yourself (but obviously give credence to the quote author) - add your logo and flair to them.
  • Write 4 to 6 individual tweets - pulling nuggets from the post - and add the link at the end (you now have up to 6 unique tweets that you can use to recycle going forward)
  • Create two attractive Facebook posts with images (optimised for Ads) and share on Facebook - test them through the ads platform and target them at the audience you want to reach

And I could go on - but you get where I’m coming from.

Reward Diagram

Conclusion

Can you see how…if you start at the beginning and really understand who you are communicating with on your channels (and it may be that you have Robert for one platform and Sally for another) - it gets easier?

You should have a good idea of how to plan out your content now - based on who you want to speak to. Remember that over and above the work you have done above, you will have some very targeted campaigns planned to promote a specific product or service or solution - but you will always need to know who that campaign is directed at.

Get your Avatar(s) in place before you do anything else - and you will always be able to go back to it when planning a fresh year of content.

Good luck! And let me know how you get on. Any questions - just pop them below and I’d be happy to answer them for you.

Shelley Rostlund
 

Shelley is the principal social media consultant and trainer at Social Intelligence. She is fascinated with matching technology, people and communication seamlessly.

  • Hi Shelley,

    Pleased to meet you via David’s blog.

    I like how you positioned this post. It reminds me when Steven Covey says to begin with the end in mind. When you know who you’re writing for, creating content gets a lot easier, doesn’t it?

    Great post.

    Brent

    • Hi there Brent,

      Thank you so much for reading it and taking the time to feedback – how lovely!
      Covey is one of my favourites – so that little “begin with the end in mind” (as well as ‘start as you mean to go on’) are big keys when I work with clients on their content.

      I’m so glad you enjoyed it – and it does get easier when you know who you are talking to!

      Thanks again Brent!

      • No problem! 🙂

        • Hi Brent,

          Appreciate your comment and glad you found Shelley’s post useful.
          – David

  • Hi Shelly

    Great to meet you at David’s blog and thumbs up for this awesome post.

    Yeah, having an avatar helps so much and gives a blogger so much direction.

    Your steps that creating an avatar is just apt. Thanks for sharing. Take care.

    Hi David.

    I appreciate you for giving Shelly the opportunity to share her insight. Take Care

    • Hi Awazie – glad you found it helpful! Job DONE.

    • Hi Ikechi,

      I met Shelley last year at the BIG Social Media Conference in Manchester and we’ve kept in touch since. A few weeks back we agreed to do a guest post for each other, so I’ll be appearing at Shelley’s place soon.

      I’m so glad you found Shelley’s post useful – she has a wealth of knowledge to share with us 🙂

      Thanks for your comment!
      – David

  • Hi Shelley, Hi David,

    What an awesome post.

    This has been discussed quite a few times recently and I’ve started putting it into practice.

    In the past, this is something I had honestly never given any thought to. However, it makes perfect sense to think about the person you’re communicating with in as much detail as possible.

    You’ve shared such guided info here and I know I’ll put it to good use.
    Pinned, shared and appreciated.

    Thanks for a great post Shelley (and good to meet you).
    David, fantastic guest – and good to see you 🙂

    And BTW – I chose the wrong avatar to leave this comment…lol

    • Hi Dana,
      Always good to see no matter which avatar you show up with 🙂
      Great to hear this excellent post by Shelley will help you, and we appreciate you sharing it too!
      – David

      • Happy to David, and thanks.
        Hope all is well with you 🙂

    • Hey Dana! Saw your tweets as well.

      Man o man – its lovely to get feedback and know that its been valuable and useful for you. I’m so pleased!

      Lovely to meet you and a big virtual squeeze to you!

      • Loved it.
        And yes, it’s always great to see the positive effects of what you share 🙂

  • Very interesting idea Shelley.

    I know creating the profile of your audience (Avatar) is important, just did not think as far as how it can help with content creation. Course I don’t do enough Avatar research myself. Probably something I should do more of.

    Gets you thinking. Enjoyed the read 🙂

    • O thanks Ron! I’m so pleased it helped. Content creation and inspiration is such a big issue for my clients – so I had to bring this exercise into the work we do with them. Its opened up their eyes to how “easy” it can be – when you really personalise who you are targeting.

    • Thanks for your comment Ron and glad you enjoyed reading Shelley’s post.
      – David

  • Hey Shelley,

    There are many people who do t have the slightest clue as to creating a profile of their target audience. This was a simple layout as how to do it through coming up with an avatar. The questions that you came up with are vital to help you define your message and attract the right people to you!

    Great share! Have a good one!